Fees and payouts
Commission
We take 12% of the item price, or 10% if you are a founding seller. There are no listing fees, no monthly fees, and no charge for hosting or bandwidth.
Your rate is fixed by a dated fee policy recorded against each sale. If we ever change our standard commission, your historical orders keep the rate that applied when they were placed. A fee change can never be applied retroactively.
Payment processing
Payment processing charges are absorbed by the marketplace out of commission under the current policy, so the amount you see is the amount you are owed.
Payout timing
New sellers have a 14-day delay between a sale and the funds becoming transferable. This is a fraud and chargeback control, not a cash-flow tactic. Once you have an established history, payouts move to a weekly schedule.
Longer holds or rolling reserves are applied only under documented risk rules, and you will be told the reason.
Refunds and disputes
When an item is refunded, the commission on that item is reversed too — we do not keep our cut of a sale that did not stand. Refunds affecting one seller never alter another seller’s earnings from the same customer order.
Your statement
Every sale, fee, tax amount, refund, hold and transfer appears in your dashboard, traceable to the individual order. Balances are derived from an append-only ledger rather than a running total, so the numbers can always be reconstructed and audited.